I’m pretty sure some peoples might appreciate this thread since I saw a couple of questions popping lately. So here’s my buying experience thread.
Depuis quelques temps, je vois beaucoup de threads sur les places où achetez ses produits. Alors j’ai décidé de prendre de mon temps et d’aidez la communauté.
Sachez que je ne suis pas oubligez de faire ça, et pour accélérer un peu le procéder, j’écrit surtout en anglais, pour la simple et bonne raison est que si vous allez commandez chez ces détaillants, vous allez devoir parlez anglais, alors vous devez comprendre l’anglais.
Je fait pas ça pour discriminer la langue française, je suis moi-même francophone!
Canadian-Based :
- WWW.AUTOOBSESSED.COM
I spoke with the owner. We actually emailed each other a couple of times and I like the direction he took with his shop.
Quantity of stock: Always updated, I barely see any out of stock items. And if it's not there, you can PM me, I will check with him.
Service: He is still expending his shop at the moment, he need more people, so sometimes it can take a little longer but you will get an answer usually within 48 hrs. Again, you can PM me. I know almost every single product he has.
What is great with this place is that you get free shipping like eshine when it's over 150$ and the price is the same. He also have more products and more gallon-size for you real week-end warrior!
Also, it's the only place I'm aware that sell both Swissvax and Zymol lines under the same website and he also carry RACEGLAZE ( awsome company!).
Anyways, if you place an order with autoobsessed, please write in the comment box you were referred by montrealracing ( I'm trying to convince him of something..! *secret*). If you have any questions, I can help! PM ME.
- Thedetailingshop :
Quantity of Stock: Low
Service: Hard to get a hold on him. It’s only a sideline
Stock: More In stock than out of stock.
Last time, I ordered from him, he was discounting some brands like Menzerna’s product and this let me think he’s slowly retiring from this business. This year, it seems it’s impossible to get a hold on him so I think it would be better to not buy from him.
L’an passé, je l’ai rencontré quelques fois, mais la dernière fois, il liquidait quelques marques, j’en ai profiter pour lui acheter du stock Menzerna. C’était plus un sideline qu’autre chose, vaux mieux acheter ailleurs.
- WaxonWaxoff :
CLOSE!
- Eshine.ca :
Quantity of brand : Good choice of brand but don’t carry the whole line of a X brand.
Service: Nether fast, neither slow.. usually takes 72 hrs to get an answer.
Website: They have a problem with it
Stock: Lots of ‘’out of stock’’ it get frustrated!
Price: Usually 30-50% higher than USA company
I must have ordered over 10 times from them but my last 3 orders were all bad experience so I doubt I will ever buy again from them.
Long story short:
There was a sale on Victoria wax but their website is done in a way that if someone put 100 quantity of a wax in his basket, it will be on hold for the next 3 hours, I think. So, one item can be sold out in a matter of minutes just because some guys takes 4 hours to place an order .
Here’s what happened with me.. stock was low on 2 differents wax, I put them in my basket and realise it’s sold out after so I must of bought the last one! My car is a mac and their paypal doesn’t work with mac. So I hit my sister’s laptop but hop!! Wax are sold out because I put them in my basket but never been able to proceed the checkout. Such a lame setup…
I get my order and.. see what happened:
This 2 wax is dried up too ( doesn’t really matter but it just give the feeling that it’s been on the shelf for a long moment)
One out of 2 microfiber was teared apart.
Took 5 days to answer my email:
Chris offered me to send me another MF and accepted to send me any Victoria wax I wanted at their discount price. But I also wanted to get a CG mat brush and a clay bar.
So I end up paying the shipping lol!!! Wow they are so cheap. I mean, he still would have had to ship that MF for 7.99$ anyways.
Then, They send me a paypal invoice to pay.. which I pay like 6 hours later. I then realise 3 days later, I was billed twice from eshine!!! They actually took the payment from my CC that I never authorized. That’s FREAKIN ILLEGAL HERE!! I don’t care, what’s their excuse, they don’t have any, they did something illegal here.
Is that what I call customer support ? FAIL!
US- Based company.
To tell you the truth, I only buy from the same 2 supplier so there is it.
Pour être franc, je n’achète que de deux détaillants, alors mon review s’arrête là.
- Detailedimage
Number of brand : OK but could be better, look like eshine.
Stock: Everything is in stock.
Customer support: Never had to deal with them, shipping is ultra-fast.
Their discount is pretty average hence why I don’t order more often from them but none the least, I never had a problem with them and I will keep buying from them.
Leurs reductions ou promotions sont souvent assez faible, je m’en sert plus souvent qu’autre chose comme price-match ( loL!), mais j’ai jamais eu de problème avec eux alors je vais continuer à acheter chez eux.
- Autogeek
Number of brand : IMO, Biggest car detailing website in the world.
Stock: Sometimes out of stock but it comes in stock pretty fast
Price: Best I found
Customer support: THE BEST support EVER in my whole life!
I will show you just one single exemple: I had a problem with a price-match policy from them. Long story short, the owner max offered me 6 MF and one jar of wax to excuse them and offered me the right price match I wanted.
Now, the worst happened.. my bottle of APC spilled on my order. Some MF were stained and some label was in bad shape and 2 sandpaper out of 20 were soaking in.
Now, I was expecting anything on the MF because it was a gift. What they did is.. instead of simply replacing the bad label or sending me 2 new bottle of APC, they actually reshipped back my whole order for free, even the gift!
So here’s my new order x2!
Talk about customer support, take that Eshine!
Pour faire une histoire encore plus courte,
J’ai eu un erreur dans leurs prix à cause de leurs politique de prix, le propriétaire m’a offert 6 MF et un pot de cire gratuit. La commande arrive et comme vous voyez sur la photo, le savon a renversé rendant mes guénille taché et autres.
Ils ont pas posé de question et m’ont renvoyé une 2eme commandes identiques gratuitement, même si la moitié de la commande n’était même pas affecté.
Ça, j’aime ça!
- Chemicalguys
Product available: I never see one-time one item on back-order.
Fast shipping: Very fast with fedex
Communication: POOR!!! VERY POOR! Only way to get the line is by calling them. forget email, they don't know what an email is in 2011... lol
Packaging: Very nicely wrapped, have look at the pictures, no chance it wil get wet or one bottle will stain another one on the shipping.
Price: Alright. In fact, their price is very good but since they never offer discount and you always have to pay shipping, it make the deal a bit less sweet.
One problem: they don't ship to canada. Actually, they can but they will rip you off with fedex!!
European-based company
WWW.MORETHANPOLISH.COM
Will write about it when my order arrives!
Depuis quelques temps, je vois beaucoup de threads sur les places où achetez ses produits. Alors j’ai décidé de prendre de mon temps et d’aidez la communauté.
Sachez que je ne suis pas oubligez de faire ça, et pour accélérer un peu le procéder, j’écrit surtout en anglais, pour la simple et bonne raison est que si vous allez commandez chez ces détaillants, vous allez devoir parlez anglais, alors vous devez comprendre l’anglais.
Je fait pas ça pour discriminer la langue française, je suis moi-même francophone!
Canadian-Based :
- WWW.AUTOOBSESSED.COM
I spoke with the owner. We actually emailed each other a couple of times and I like the direction he took with his shop.
Quantity of stock: Always updated, I barely see any out of stock items. And if it's not there, you can PM me, I will check with him.
Service: He is still expending his shop at the moment, he need more people, so sometimes it can take a little longer but you will get an answer usually within 48 hrs. Again, you can PM me. I know almost every single product he has.
What is great with this place is that you get free shipping like eshine when it's over 150$ and the price is the same. He also have more products and more gallon-size for you real week-end warrior!
Also, it's the only place I'm aware that sell both Swissvax and Zymol lines under the same website and he also carry RACEGLAZE ( awsome company!).
Anyways, if you place an order with autoobsessed, please write in the comment box you were referred by montrealracing ( I'm trying to convince him of something..! *secret*). If you have any questions, I can help! PM ME.
- Thedetailingshop :
Quantity of Stock: Low
Service: Hard to get a hold on him. It’s only a sideline
Stock: More In stock than out of stock.
Last time, I ordered from him, he was discounting some brands like Menzerna’s product and this let me think he’s slowly retiring from this business. This year, it seems it’s impossible to get a hold on him so I think it would be better to not buy from him.
L’an passé, je l’ai rencontré quelques fois, mais la dernière fois, il liquidait quelques marques, j’en ai profiter pour lui acheter du stock Menzerna. C’était plus un sideline qu’autre chose, vaux mieux acheter ailleurs.
- WaxonWaxoff :
CLOSE!
- Eshine.ca :
Quantity of brand : Good choice of brand but don’t carry the whole line of a X brand.
Service: Nether fast, neither slow.. usually takes 72 hrs to get an answer.
Website: They have a problem with it
Stock: Lots of ‘’out of stock’’ it get frustrated!
Price: Usually 30-50% higher than USA company
I must have ordered over 10 times from them but my last 3 orders were all bad experience so I doubt I will ever buy again from them.
Long story short:
There was a sale on Victoria wax but their website is done in a way that if someone put 100 quantity of a wax in his basket, it will be on hold for the next 3 hours, I think. So, one item can be sold out in a matter of minutes just because some guys takes 4 hours to place an order .
Here’s what happened with me.. stock was low on 2 differents wax, I put them in my basket and realise it’s sold out after so I must of bought the last one! My car is a mac and their paypal doesn’t work with mac. So I hit my sister’s laptop but hop!! Wax are sold out because I put them in my basket but never been able to proceed the checkout. Such a lame setup…
I get my order and.. see what happened:
This 2 wax is dried up too ( doesn’t really matter but it just give the feeling that it’s been on the shelf for a long moment)
One out of 2 microfiber was teared apart.
Took 5 days to answer my email:
Chris offered me to send me another MF and accepted to send me any Victoria wax I wanted at their discount price. But I also wanted to get a CG mat brush and a clay bar.
So I end up paying the shipping lol!!! Wow they are so cheap. I mean, he still would have had to ship that MF for 7.99$ anyways.
Then, They send me a paypal invoice to pay.. which I pay like 6 hours later. I then realise 3 days later, I was billed twice from eshine!!! They actually took the payment from my CC that I never authorized. That’s FREAKIN ILLEGAL HERE!! I don’t care, what’s their excuse, they don’t have any, they did something illegal here.
Is that what I call customer support ? FAIL!
US- Based company.
To tell you the truth, I only buy from the same 2 supplier so there is it.
Pour être franc, je n’achète que de deux détaillants, alors mon review s’arrête là.
- Detailedimage
Number of brand : OK but could be better, look like eshine.
Stock: Everything is in stock.
Customer support: Never had to deal with them, shipping is ultra-fast.
Their discount is pretty average hence why I don’t order more often from them but none the least, I never had a problem with them and I will keep buying from them.
Leurs reductions ou promotions sont souvent assez faible, je m’en sert plus souvent qu’autre chose comme price-match ( loL!), mais j’ai jamais eu de problème avec eux alors je vais continuer à acheter chez eux.
- Autogeek
Number of brand : IMO, Biggest car detailing website in the world.
Stock: Sometimes out of stock but it comes in stock pretty fast
Price: Best I found
Customer support: THE BEST support EVER in my whole life!
I will show you just one single exemple: I had a problem with a price-match policy from them. Long story short, the owner max offered me 6 MF and one jar of wax to excuse them and offered me the right price match I wanted.
Now, the worst happened.. my bottle of APC spilled on my order. Some MF were stained and some label was in bad shape and 2 sandpaper out of 20 were soaking in.
Now, I was expecting anything on the MF because it was a gift. What they did is.. instead of simply replacing the bad label or sending me 2 new bottle of APC, they actually reshipped back my whole order for free, even the gift!
So here’s my new order x2!
Talk about customer support, take that Eshine!
Pour faire une histoire encore plus courte,
J’ai eu un erreur dans leurs prix à cause de leurs politique de prix, le propriétaire m’a offert 6 MF et un pot de cire gratuit. La commande arrive et comme vous voyez sur la photo, le savon a renversé rendant mes guénille taché et autres.
Ils ont pas posé de question et m’ont renvoyé une 2eme commandes identiques gratuitement, même si la moitié de la commande n’était même pas affecté.
Ça, j’aime ça!
- Chemicalguys
Product available: I never see one-time one item on back-order.
Fast shipping: Very fast with fedex
Communication: POOR!!! VERY POOR! Only way to get the line is by calling them. forget email, they don't know what an email is in 2011... lol
Packaging: Very nicely wrapped, have look at the pictures, no chance it wil get wet or one bottle will stain another one on the shipping.
Price: Alright. In fact, their price is very good but since they never offer discount and you always have to pay shipping, it make the deal a bit less sweet.
One problem: they don't ship to canada. Actually, they can but they will rip you off with fedex!!
European-based company
WWW.MORETHANPOLISH.COM
Will write about it when my order arrives!
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