How much are these "millenials" to blame though? They're just a product of the world they grew up in, these kids have never had to wait for anything. Everything is instantly accessible or even direct delivered to them. Is it so shocking that it's what they're looking for? If people are so unhappy about how this generation turned out maybe Gen X should have done a better job raising their children?
None of this is new, every young person (regardless of generation) is optimistic and full of hope and confident they'll have an impact on the world until reality beats the shit out of you by your 30's and you realise how massively fucked everything is and no one knows what they're doing.
The kids he quoted don't know what they want, they know what they want to be experiencing but don't have the slightest idea of what the goal is. It's like asking a child what they want to paint when all that child wants to do is throw paint on a canvas.
In my opinion, the real insight (and what Lagacé doesn't understand) is that this is a generation that's more interested in accomplishing something rather than building something and that's hard for people to grasp if you came from that period where everything was process driven.
