Originally an M140i or similar... Then Sixt said I couldn't do a one way rental on that model. We always rent from Sixt and I'm one car away from Platnum. So I asked for a 118i or GTi. It was noted in my file
I try to check in using the app and can't select a car... So we head over to the counter
Arrive at the counter and sure enough they have a 118i 5dr M pack, stick(180hp). Perfect, hand over my CC and info. The clerk turns around and tells me "oh sir you have a free upgrade" I'm thinking it's a 5er or something like that which I was on the fence on.. No. It's a Peugeot 5008 SUV. I refuse and stick with the 1er as no GTis. Then she says oh I'm sorry this car is blocked for FRA station drop off only... So I ask for another upgrade , ok no problem upgrade to 4er cabrio.. €300 euro more. I tell her that's nuts and unacceptable, I do not want to drive an SUV on small tight roads or a Cabrio in 5c weather.
However customer service in Germany is crap on the best of days. She goes and sees her manager, manager comes and days "I can offer you an Astra Premium (downgrade), we will discount it and waive the extra driver" I ask again any other options , I can even go into town to pick up the car .. he says and I shit you not l
1. Take the Peugeot (they did have a 2er minivan coming in in an hour)
2. Pay 300€ on top of the 408€ I'm already paying for the 4er
3. Take the Astra
4. Nothing
By now I'm bummed out, my gf just wants to leave and I don't have time to be arguing to statues that aren't going to budge.
I took the Astra and left. To add insult to injury they double charged my card 950€...
IMO I know what happened. They needed one of those two cars back at MUC station and stuck me with it. Oh well the Astra drives better than mine at home.
What rental car did you end up getting?
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