People are so friggin lame... ugh..
People permitted to leave
Air Transat said it allowed passengers to leave the plane and return to the airport about three hours in, which added to the tarmac delay due to logistical issues, such as arranging transport to the terminal.
According to the passengers, most people remained onboard, as they were under the impression that anyone who left would have to find their own way home.
New rules lay out rights of Canadian airline passengers. Here's the list
"They did actually say it was on our own terms if we wanted to leave the plane," said Franca Collia, a passenger who lives in Mississauga, Ont. "There was no compensation for that."
Passengers also received little information from the airline about what was going on both during the tarmac delay and after everyone had to disembark, she said.
"They kept saying, 'We'd love to tell you more, but we don't know any more information,'" said Collia. "Exiting the plane, we had no idea what we were doing."
Questions about compensation
Under the new Canadian regulations, passengers receive $1,000 each for delays longer than nine hours — but that rule doesn't take effect until Dec. 15
And even then, it likely wouldn't apply to a situation like this Air Transat incident, as compensation is designated for delays that are within an airline's control and don't relate to safety. An unplanned mechanical problem would typically be considered a safety issue.
Fortunately for these passengers, because the plane was departing Europe, European rules apply, which stipulate that airlines must dole out €600 ($877) for long-distance flight delays.
Air Transat confirmed that passengers will each receive that amount.
But some passengers feel that's not enough; they also want the airline to be held accountable for its treatment of passengers during the ordeal.
"We were treated inhumanely," said Faria-Wong. "The government should do something about this."
"We were treated inhumanely" Really? By what standards? Go live in a third world country and tell me what humane is you whiny bitch.
Zero pity for these spoiled snowflakes. They even gave them the option to deboard...
