lord_galathon
Well-known member
Lots of dealers now "offer" delivery of your new car "without contact" to respect the social bullshit going on.
I keep seeing posts by dealerships on my Facebook, that show a picture of a car, whatever car, delivered to Madame Giselle contactless blahblahblah. One of the photos actually showed the car keys and booklet on the trunk - of a white car.
BRILLIANT!
Or maybe I'm being anal about this?
Consider this:
I wouldn't want to be the customer stuck with a car delivered by whoever - and that then would discover AFTER taking possession of the car, that it has a scratch on the paint or scuff on a seat or whatever cosmetic defect.
Remember - we're talking about a NEW vehicle here. You're paying premium price for a car that is supposed to be pristine.
Do you REALLY think that VW for example, would take a vehicle back and replace it if when you take ownership of your Jetta you find this:
which was probably done by sliding the car on/off the delivery truck.
Even if they offer to repaint the area, the car will always be repainted and it will affect the resale value down the road.
I know a few companies ONLY work this way: Tesla, Genesis for example off the top of my head. Presumably, both companies give you the opportunity to inspect the car on delivery but how do you do this RIGHT NOW?
This all reminds me of the time early 2000s I was sorting out some cabling under a salesman's desk at a MB dealership and I overheard the salesman on the phone with the service department who had just received a car - brand new MB - that had the rear bumper damaged in transit. He clearly asked the service dept. if it would be visible in the evening and then took arrangements to deliver the car to his customer in the evening, at dark.
I remember the look on his face when I popped out from under the desk (another desk) and he realized I had overheard the whole conversation.
I also remember sincerely hoping the customer would show up with a flashlight to inspect the car properly. Since that day I've been very meticulous about inspecting any new car I take delivery of. Not that I buy many NEW cars but I suspect that as I get older I will start leasing "better" cars and getting rid of them once the warranty is over - which would make the pre-delivery inspection all the more important.
What do you think?
I keep seeing posts by dealerships on my Facebook, that show a picture of a car, whatever car, delivered to Madame Giselle contactless blahblahblah. One of the photos actually showed the car keys and booklet on the trunk - of a white car.
BRILLIANT!
Or maybe I'm being anal about this?
Consider this:
I wouldn't want to be the customer stuck with a car delivered by whoever - and that then would discover AFTER taking possession of the car, that it has a scratch on the paint or scuff on a seat or whatever cosmetic defect.
Remember - we're talking about a NEW vehicle here. You're paying premium price for a car that is supposed to be pristine.
Do you REALLY think that VW for example, would take a vehicle back and replace it if when you take ownership of your Jetta you find this:
which was probably done by sliding the car on/off the delivery truck.
Even if they offer to repaint the area, the car will always be repainted and it will affect the resale value down the road.
I know a few companies ONLY work this way: Tesla, Genesis for example off the top of my head. Presumably, both companies give you the opportunity to inspect the car on delivery but how do you do this RIGHT NOW?
This all reminds me of the time early 2000s I was sorting out some cabling under a salesman's desk at a MB dealership and I overheard the salesman on the phone with the service department who had just received a car - brand new MB - that had the rear bumper damaged in transit. He clearly asked the service dept. if it would be visible in the evening and then took arrangements to deliver the car to his customer in the evening, at dark.
I remember the look on his face when I popped out from under the desk (another desk) and he realized I had overheard the whole conversation.
I also remember sincerely hoping the customer would show up with a flashlight to inspect the car properly. Since that day I've been very meticulous about inspecting any new car I take delivery of. Not that I buy many NEW cars but I suspect that as I get older I will start leasing "better" cars and getting rid of them once the warranty is over - which would make the pre-delivery inspection all the more important.
What do you think?