Anyone works for Rogers/Fido (or any other telephone provider)?

tuNED318

tuNED318

New member
When someone calls the call center, client or not, do you see the number they are calling from?

Can you go back to a certain date/time and look that up?
 
I work in a call center for a financial instituion.. Yes and Yes, also all calls are recorded
 
Yeah, that's what I thought (and was also told...). Thanks

But today I was speaking to yet another operator today and had another argument over that; he kept saying it wasn't possible if the person is not a Fido client. Basically told him he was full of shit.


You pay them over $50 a month, but you have to fight for days to get the answers and info you deserve.
 
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