Sorry for the moral. This is coming from a friend who has wheel at his shop.
I've also had problems with wheel garage. I do not want to be harsh, but running a business is not for everyone.
I've got 2 sets of wheels done by him, not cheap wheels, roughly 2-2.5k a set.
First set was to powder coat them flat black, I told em don't care how long it takes as car is stored for winter. Took him 5 weeks. He didnt powdercoat one properly so he had to re do it.
The colour was not flat black, it had 10% gloss if I remember, no biggy, tool my wheels got tires mounted time to fit them on. Nope, center bore had to much powdercoat.
Had to dremell so wheels would fit. Didn't say abything.
Second set. Wanted to drill holes bigger to fit m14 blolts, powdercoat the wheels and install/balance tires. Dropped the wheels there and he told me 2 weeks. Not bad, it was in March still had winter tires on.
3 weeks pass before I contact him. Wheels not ready, he says they will be ready next Friday. Ok cool, pass by next Friday without messaging him, obviously wheels not ready, powdercoat gun broke.
I talk to him, he says that he got a chemical stripper and he says that polishing wheels takes a lot less time now. Cool, I initially wanted them polished but it was to expensive (120 a wheel vs 340 for powdercoating all 4 wheels).
We agree he will polish them and they would be ready next Tuesday. Text him Tuesday, not done but he guarantees me they will be done by Friday. It's 20 degrees outside drving on new winter tires.
I pass by Thursday to see the wheels. He only did 1 wheel, I already polished 2 wheels before bringing them to him but they were not perfect and didnt have the time/patience to polish them so decided to powdercoat them.
Anyways go pick them up, there's no way they were stripped, sanded and polished. The wheels had stickers and the wheels he polished you could still see the traces of the old stickers.
The 2 wheels I sanded and polished didnt have those traces. Compound still on the wheels, blemishes everywhere etc. He said he spent 10 hours polishing them, he did 3 wheels in 1 day so that is 3h a wheel.
I spent 4h a wheel and I have no professonial tools, sanded by hand and used a shitty ass electric drill with cheap ass canadian tire polishing compound. And my polished wheels looked better.
Took 6 weeks and got poorly polished wheels back. I told him and he offered a discount to powedercoat the wheels nex winter if I want.
I mean I know it's hard to run a busines, I really like what he's trying to do. He has the courage to start a business and do what he likes. But he's not doing it correctly.
He posts on instagram, doing video shoots of his car, going to car shows, while customers are waiting 4-6 weeks for wheels he promissed to get done in 2 weeks.
He also passes friends before customers, I understand that they are his friends, you can't get something powdercoated in under a week for a friend and post it publicaly on instagram when you have customers that have been waiting for weeks.
He is also hard to get hold of, sometimes he works sometime he doesnt. Props to him for trying, but clearly he need to rethink and change how he does business.
If you can only put out 2-3 sets of wheels a week, do not take 50 pairs of wheels to do. Simple. Being greedy and taking more jobs than you can handle will end up biting you on the ass
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